FAQs
- How do I contact customer support? - For all enquiries, please contact us here. Alternatively, feel free to email support@justjrpg.com directly. All customer queries will be responded to within 48 hours.
- Where is my Order? - If you have placed an order with us and have not received it within the time frame specified for your deliver option, please contact customer support for assistance.
- Do I have to pay up front to pre order a product? - No, you can choose to be charged on the when the product is released if that is your preference.(Both options are available)
- How do I make amendments to an existing order? - You can view and make amendments to your existing orders via the account menu
- I want to return a product, what do I do? - Please see our returns policy. For further information please contact our support team.